Luxe Dream Garage

Say Hi to Kai

Kai is here to support your community with smart technology, seamless operations, and real relationships, all focused on maximizing happiness for our residents.

Chelsea is your dedicated Community Director—here to support you and help create a happy resident experience.

Whether you have a quick question or need help with something bigger, Chelsea is your go-to, backed by our Community Experience Team for timely communication and follow-through.

Kai Office Hours

Monday – Friday: 7:00 a.m. – 7:00 p.m.
Saturday: 9:00 a.m. – 2:00 p.m.
Sunday: Closed

Chelsea Smith, LCAM

Community Director

Find your time, let’s connect.


  • Resident Portal Link

  • Can I use bill pay from my bank to pay?

    Yes, you would need your account number and payment mailing address (Luxe Dream Garage COA – P.O. Box 161267 Altamonte Springs, FL 32716‑1267) to set up your Bill Pay with your bank.

  • When are the HOA assessments due?

    On the 1st of each quarter (January, April, July, October). Payments can be made through the resident portal or via check to: Luxe Dream Garage COA P.O. Box 161267 Altamonte Springs, FL 32716‑1267

  • Can I set up automatic payment?

    Yes, you can choose either Autodraft (no processing fee and allows checking/savings accounts only) or Recurring Payments (a processing fee applies and it allows payment by credit card or bank account).

  • Trash and Recycle Provider and Days

    Trash and recycle is provided by Waste Pro.

    Contact number: 941-355-9600.

  • Water Provider

    Water is provided through Sarasota Public Utilities.
    Contact number: 941-861-5000

  • Electricity Provider

    Electricity is provided through Florida Power and Light (FPL)

  • Pet policies

    House pets are welcome on the grounds as long as they are leashed at all times and you clean up after them. Pets may not reside in a unit, with one exception: an aquarium with non-venomous fish. A Pet Registration Form is required, along with proof of rabies vaccination from your vet, a photo of the pet, and insurance covering the Association for pet damage. In the Clubhouse, only registered service and therapy animals are permitted.

  • Request an Estoppel

  • How do I view the HOA documents?

    Download using the portal: home.hikai.com

Community Management Done Right 813.565.4663 Support@HiKai.com Text Us