Welcome to
the Kai state
of mind

As a community management company, we keep things running smoothly, stay on top of the latest technology, and keep everyone in the loop—so residents can spend less time worrying about the details and more time enjoying their community.

say hi

The Kai difference

We value keeping our promises.

No stress, no red tape — just real people doing the right thing for our communities.

  • We’re a happiness company.

    Community management is our business, but our mission is all about happy communities. 

    • Unique activations and community events 
    • A resort-inspired spirit that maximizes happiness and makes every day brighter 
    • Friendly communications, onsite support, and signature touches like our golf carts

  • We go above and beyond — with a smile.

    We put resident satisfaction first. 

    • We strive to make every resident interaction positive — that’s the pledge behind our Happiness Promise 
    • We respond within 24 hours, guaranteed 
    • We make it right when things go wrong — with gift cards, personal visits, and a culture of kindness 

  • We invest in smart solutions.

    We pride ourselves on balancing our human-centric approach with innovative technology. 

    • Systems that keep communities running smoothly 
    • Community dashboards that make it easy to track key metrics 
    • Proactive teams of people who truly care and are happy to come to you 

“Our mission is clear: lead with kindness, take action, innovate often, and maximize happiness.”

— Kai Founder

Meet the Kai Collective

  • Kraig Carmickle
    Managing Director

  • Lauren Parsons

    Vice President

  • Andy Mendenhall
    VP of District Management

  • Kristen Gomez
    Controller

  • Brian Quillen headshot

    Brian Quillen

    VP of Operations

  • Maria Elia

    Director, Communications & Marketing

Explore our Kai-laidescope of offerings

From expertly managing HOA and CDD details to keeping amenities beautiful and lifestyle buzzing, Kai makes community living effortless and fun.

view services
two women smiling and pointing at each other

Further your career with Kai

We care about our people and promise the same happiness to our employees that we do our residents.

Join the good vibes in the Kai Collective.

say hi

Ready to make Kai your happiness managers?

We’re excited to take care of your needs, make residents feel important, and make neighborhoods feel connected.

request a proposal