a family riding in a golf cart along a tree-lined path

Hunters Glen

Say Hi to Kai

Kai is here to support your community with smart technology, seamless operations, and real relationships, all focused on maximizing happiness for our residents.

About us

Manage payments and view documents in the resident portal.

Jim is your dedicated Community Director—here to support you and help create a happy resident experience.

Whether you have a quick question or need help with something bigger, Jim is your go-to, backed by our Community Experience Team for timely communication and follow-through.

Office hours

Monday – Friday: 7:00 a.m. – 7:00 p.m.
Saturday: 9:00 a.m. – 2:00 p.m.
Sunday: Closed

Jim Bugos

Community Director

We’re here and excited to set the happiness bar high.

    A member of our team will be in touch shortly.


    • Resident Portal Link


    • Can I use bill pay from my bank to pay?

      Yes, you would need your account number and payment mailing address (Hunters Glen – P.O. Box 161267 Altamonte Springs, FL 32716‑1267) to set up your Bill Pay with your bank.


    • Can I set up automatic payment?

      Yes, you can choose either Autodraft (no processing fee and allows checking/savings accounts only) or Recurring Payments (a processing fee applies and it allows payment by credit card or bank account).


    • Do I need approval for exterior modifications?

      Yes, any changes to the exterior of your home require an application to be submitted for approval. Submit all ARC requests through the Vantaca resident portal by selecting Requests from the left-hand menu and choosing ARC Request. Complete the form, attach any required documents, and submit.
      Please allow up to 30 days for review and approval.
      Instructions: https://support.vantaca.com/hc/en-us/articles/22125817738139-Vantaca-Home-ARC-Requests


    • Trash and Recycle Provider and Days

      Lee County https://www.leegov.com/solidwaste 239-533-8000. Visit https://www.leegov.com/solidwaste to check your schedule.


    • Internet Provider

      Quantum Fiber: 833-926-1289


    • Water Provider

      Lee County Utilities 239-533-8845 https://www.leegov.com/utilities


    • Electricity Provider

      Lee County Electric Cooperative 800-599-2356 https://www.lcec.net/

    • When are the HOA assessments due?

      On the 1st of each quarter (January, April, July, October). Payments can be made through the resident portal or via check to: Hunters Glen HOA P.O. Box 161267 Altamonte Springs, FL 32716‑1267


    • Request an Estoppel


    • How do I view the HOA documents?

      Request from Kai or download using the portal: https://home.hikai.com/login