Seagrass

Say Hi to Kai

Kai is here to support your community with smart technology, seamless operations, and real relationships, all focused on maximizing happiness for our residents.

About us

Manage payments and view documents in the resident portal.

Chelsea is your dedicated Community Director. She brings the focus and ownership of a CEO, along with genuine care for the residents who call the community home.

Have a question, concern, or idea? Start with Chelsea. She’s here to help create a happy resident experience.

Kai Office Hours

Monday – Friday: 7:00 a.m. – 7:00 p.m.
Saturday: 9:00 a.m. – 2:00 p.m.
Sunday: Closed

Chelsea Smith, LCAM

Community Director

Find your time, let’s connect.


  • Resident Portal Link

  • Can I use bill pay from my bank to pay?

    Yes, you would need your account number and payment mailing address (Seagrass of Punta Gorda HOA – P.O. Box 161267 Altamonte Springs, FL 32716‑1267) to set up your Bill Pay with your bank.

  • Can I set up automatic payment?

    Yes, you can choose either Autodraft (no processing fee and allows checking/savings accounts only) or Recurring Payments (a processing fee applies and it allows payment by credit card or bank account).

  • Do I need approval for exterior modifications?

    Yes, any changes to the exterior of your home require an application to be submitted for approval. Submit all ARC requests through the Vantaca resident portal by selecting Requests from the left-hand menu and choosing ARC Request. Complete the form, attach any required documents, and submit.
    Please allow up to 30 days for review and approval.
    Instructions: https://support.vantaca.com/hc/en-us/articles/22125817738139-Vantaca-Home-ARC-Requests

  • HOA vs CDD

    A CDD (Community Development District) is a local government entity that finances, builds, and maintains major community infrastructure, with fees collected through your property tax bill. An HOA (Homeowners Association) is a private organization that enforces community rules and maintains neighborhood standards, funded by dues paid directly by homeowners. While the CDD handles large-scale infrastructure and long-term maintenance, the HOA manages day-to-day operations, community rules, and neighborhood aesthetics—many communities have both, each serving different roles.

  • Community Website

  • Trash Days

  • Trash and Recycle Provider and Days

  • Internet Provider

  • Water Provider

  • Electricity Provider

  • When are the HOA assessments due?

    On the 1st of each quarter (January, April, July, October). Payments can be made through the resident portal or via check to: Seagrass of Punta Gorda HOA P.O. Box 161267 Altamonte Springs, FL 32716‑1267

  • How do I pay my CDD fees?

    CDD fees are assessments collected through your annual property tax bill, and they help pay for long-term operations and maintenance infrastructure and bond repayment. You can find a copy of your tax bill by visiting the tax collector’s website: https://county-taxes.net/charlotte

  • Renter policies

  • Pet policies

  • Request an Estoppel

  • How do I view the HOA documents?

    Request from Kai or download using the portal: https://home.hikai.com/login

We’re here and excited to set the happiness bar high.

    A member of our team will be in touch shortly.

    Community Management Done Right 813.565.4663 Support@HiKai.com Text Us