Tremont
Say Hi to Kai
Kai is here to support your community with smart technology, seamless operations, and real relationships, all focused on maximizing happiness for our residents.
About us
Already a resident at this community?
Manage payments and view documents in the resident portal.
Meet your
Community Director
Angie is your dedicated Community Director—here to support you and help create a happy resident experience.
Whether you have a quick question or need help with something bigger, Angie is your go-to, backed by our Community Experience Team for timely communication and follow-through.
Kai Office Hours
Monday – Friday: 7:00 a.m. – 7:00 p.m.
Saturday: 9:00 a.m. – 2:00 p.m.
Sunday: Closed
Angie Lynch
Community Director
Frequently Asked Questions
Resident Portal Link
Can I use bill pay from my bank to pay?Yes, you would need your account number and payment mailing address (Tremont at Bay Park/ The Loft at Tremont – P.O. Box 161267 Altamonte Springs, FL 32716‑1267) to set up your Bill Pay with your bank.
Can I set up automatic payment?
Yes, you can choose either Autodraft (no processing fee and allows checking/savings accounts only) or Recurring Payments (a processing fee applies and it allows payment by credit card or bank account).
Do I need approval for exterior modifications?Yes, any changes to the exterior of your home require an application to be submitted for approval. Submit all ARC requests through the Vantaca resident portal by selecting Requests from the left-hand menu and choosing ARC Request. Complete the form, attach any required documents, and submit.
Please allow up to 30 days for review and approval.
Instructions: https://support.vantaca.com/hc/en-us/articles/22125817738139-Vantaca-Home-ARC-RequestsWhen are the HOA assessments due?
Both Tremont HOA and The Lofts at Tremont are due on the 1st of the month. Payments can be made through the resident portal or via check to: P.O. Box 161267 Altamonte Springs, FL 32716‑1267
Trash Days
Trash Collection Days: Wednesday, Saturday
Recycle Collection Day: Saturday
Yard Waste Collection Day: Wednesday
Trash and Recycle ProviderHillsborough County Solid Waste
Call: Ph(813) 272-5680
Visit: https://service.hillsboroughcounty.org/311/trash-recycling/#wc
Internet ProviderInternet and Cable are included in your quarterly HOA fee, powered by Spectrum: 833-697-7328
Water ProviderHillsborough County Water and Sewer
Call: 813-272-6680
Visit: Hillsborough County Water
Electricity Provider
TECO (Tampa Electric Company)
Call: (813) 228-4111
Visit: https://www.tecoenergy.com/
Renter policiesNo short term rentals are permitted, all leases must be a minimum of 6 months.
Pet policiesNo more than 2 dogs and or cats per household.
Request an Estoppel
How do I view the HOA documents?Request from Kai or download using the portal: https://home.hikai.com/login
Say Hi to Kai!
We’re here and excited to set the happiness bar high.
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we’re excited to get to know you!
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